Frequently Asked Questions
Please contact us if you cannot find an answer to your question.
What does the admission ticket cover?
Admission tickets grant entry to the event, but additional fees may apply for autographs, photos, and special activities.
Are there any age restrictions for attendees?
Brantford Comic Con is a family-friendly event, but children 11 and under are admitted free of charge when accompanied with a paying adult.
Can I bring my own food and drinks?
Outside food and drink are not permitted. However, food and drink sales will also be available on-site.
Is there parking available at the venue?
Yes, there is parking available at the venue, including designated areas for larger vehicles and accessible parking.
Are pets allowed at the event?
Only service animals are allowed at Brantford Comic Con. Pets are not permitted for the safety and comfort of all attendees.
What should I bring to the event?
We recommend bringing cash and/or credit card for purchases, a camera or smartphone for photos, and comfortable clothing and shoes.
Will there be any special guest appearances?
Yes, we have a fantastic lineup of special guests. Check out the Guest tab for more info.
Can I purchase tickets at the door?
While tickets are available for purchase at the door, we encourage attendees to buy them in advance to ensure entry, as space may be limited.
What is the refund policy for tickets?
Tickets are non-refundable, but they can be transferred to another person if needed.
Are there any ATMs on site?
Yes, one ATM will be available on site at Brantford Comic Con at Lions Park Arena. It may get busy, so we recommend bringing cash with you.
Please note that our annual holiday show, Geeky Gifts at the Branlyn Community Centre, does not have an ATM on site. We recommend stopping at Dunsdon Plaza, at the intersection of Brantwood Park Road and Dunsdon Street, just around the corner from the community centre. An ATM is located inside the convenience store.
BRANTFORD COMIC CON POLICIES
To make sure everyone has a safe and enjoyable time at Brantford Comic Con, please adhere to the following guidelines. If you have any questions, send us a message through our contact page. Thank you!
Behavior Standards
- Harassment, stalking, or intimidation is strictly prohibited. Violators may have their badges revoked without a refund and be removed from the event. Law enforcement may be contacted if necessary.
- If someone tells you "No" or "Go away," respect their wishes immediately.
- If you feel harassed, clearly indicate that the behavior is unwelcome and seek assistance from a staff member as soon as possible.
- Unwanted physical contact is considered assault and may result in police involvement and loss of your badge without a refund.
- Any instances of sexual harassment or assault will be reported to the authorities. Explicit behavior or inappropriate touching will be taken very seriously.
Prohibited Items and Conduct
- Real weapons are not allowed. All prop weapons must be inspected upon entry.
- This is a dry event, so no alcohol is permitted.
- Illegal activities such as drug use, theft, and vandalism will be handled by the authorities.
- Smoking is only allowed in designated outdoor areas.
Costume Guidelines
- If your costume is bulky, restricts vision, or poses safety risks, please have a helper without such restrictions accompany you in crowded areas. If this isn’t possible, you may be asked to remove the costume or its problematic elements.
- Offensive or disruptive costume components are not allowed. You may be asked to modify or remove them.
- Props should be manageable in size. Masks should be easily removable. Costumes should be appropriate and not overly explicit.
Liability
Exhibitors and artists are responsible for their own belongings, merchandise, and finances. Brantford Comic Con and its agents are not liable for any loss or damage to property, equipment, or revenue.
Notice of Photography
- Photos and videos will be taken throughout the event by our official media team. These may include images of attendees, speakers, exhibitors, and activities.
- The captured media may be used by Brantford Comic Con for promotional purposes, including but not limited to social media, websites, printed materials, and future event marketing.
- Attendance at the event implies consent to be photographed and/or recorded. If you prefer not to appear in any media, please notify the registration desk upon arrival or speak directly with a member of our team.
- Attendees are welcome to take their own photos and videos, but we ask that you respect others’ privacy and avoid disruptive behavior.
Ticket and Guest Policy
All ticket sales are final and non-refundable. Guest appearances are subject to change. Thank you for your understanding and support.
AI Generated Imagery
We are committed to supporting human creativity and protecting the integrity of artists and their work. Exhibitors, artists, and vendors are not permitted to sell, display, or promote artwork created wholly or partially using artificial intelligence image-generation tools. This includes prints, merchandise, comics, or any other physical or digital products.